USABILITY TESTING METHODS FOR ASSESSING A MOBILE APPLICATION

When conducting research to study the usability of a web page, user interface or device for its further mass use, testing is used. The test helps find best solution from all efforts, as well check suitability resource users different countries, when, example, language switching provided. work analyzes various methods ease use websites, applications and other interfaces. main stages UX scenario interviewing respondents are defined. This article presents evaluations software product quality indicators testing. object testing, interaction with product, perception by target audience assessment determination criteria evaluating mobile application iOS purchasing an electronic ticket tourist trips. As result UX-testing, weak points revealed, which cause difficulties inconsistency their expectations. Based on results developers refine bring it optimal requirements. Usability was conducted using survey without participation moderator. A scheme step-by-step implementation has been developed. Using Likert scale, evaluated questionnaire that includes five factors: learnability, efficiency, recall, errors, satisfaction. each criterion overall indicator model were presented.